Language commissioner proposes tool to assess availability, quality of French services (QP Briefing)

Sneh Duggal
This link opens in a new tabQP Briefing
December 7, 2021

Ontario French Language Services Commissioner Kelly Burke said her office received 351 complaints related to accessing French language services, a 15 per cent increase from the previous year.

Burke released the numbers in her second annual report tabled on Tuesday morning. The report covered the period from Oct. 1, 2020 to Sept. 30, 2021 and said the complaints show French services are "often not equivalent to those offered in English" and regardless of whether or not French services are offered, "the experience Francophones have with them is not always positive."

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