Searching for answers

A father contacted us after he went to pick up his daughters at their after-school program and discovered they were off premises without any prior notice. The girls, aged 4 and 10, were among a group of 60 children who were taken on a walk through a residential area as part of a safety drill. Our staff made inquiries, noting that the father was unsatisfied with the response he received from the program director and school board. The school committed to having a superintendent available to respond to issues about the after-school program and training staff to better handle future incidents.

Read about how we helped other people in our Selected cases.