That's the place

Unhappy with his placement at a foster home, a 17-year-old asked his children’s aid society caseworker for a placement change, only to be told the home he was staying in was best for him.
 
Feeling unheard, the young person contacted the Ombudsman’s Children and Youth Unit. Our staff explained that all young people have the right to request a review of their placement, under the Residential Placement Advisory Committee (RPAC) process. The youth took this to his worker, who wasn't aware of this process. After we also spoke with the worker about the youth’s right to a review, she said she would consider moving him.

The youth has since moved into a new home, and told our staff he is happy with the new placement and is still in contact with his children’s aid society for transition planning.

Learn more about the Children and Youth Unit which answers questions and takes complaints about child protection services.
Read about how we helped other people in our Selected cases.